Mechanics Damaged 3rd Gear ? - Club4G Forum : Mitsubishi Eclipse 4G Forums - 2006-2012 Eclipse Authority

zuXi · July 28th, 2011, 10:49 PM

My transmission (2nd gear) was messed up from last summer incident
with my clutch getting roasted. Tens months later I finally get the car
to the shop (June 21st).

They ordered the parts, and received them on July 8th, began repairs
on July 12th. I was about to take the 5 hour drive to pickup the car,
figured I would call first. Sure enough, July 20th while repairing the 2nd
gear, they somehow managed to mess up 3rd gear.

He initially said they broke it, but after I called back an hour later to
ask if I could just take the car while they ordered more parts, he said
the tranny is taken apart, 3rd gear completely gone and is not safe
enough to drive, and made it sound as if they did not break it, but
it was already damaged.

Today (July 28th) I called, they dont have an ETA on when the parts
will even be in Canada, so I spent the entire summer car less. To top
it all off, they havent given me one damn update, I have to call them
every second week or so, just to see whats happening.

Anything I can do about this inconvenience ? Also I apologize for this
rant, Im just pretty irritated.

jarhead0321usmc · July 28th, 2011, 11:52 PM

Yea complain and make sure they do all the labor for free. They messed it up they pay for it, and then some

zuXi · July 29th, 2011, 12:05 AM

Thats pretty much covered, all under warranty. Even the 2nd gear was.

If Im just complaining, I dont see what good that will do. Personally I think
I deserve the alignment for my new tires I also bought be free. But thats just
my opinion.

Then again, last time they did an alignment. The steering wheel actually became
shaky after 100km/h at times.

Enano89 · July 29th, 2011, 12:41 AM

hell yea complain get at least some of your money back and the rant is understandable I would be pissed

Quote:

Originally Posted by zuXi

Then again, last time they did an alignment. The steering wheel actually became
shaky after 100km/h at times.

But that can Also be caused by unbalenced tires. It just happen to me last week. just had them rebalanced and its smooth now.

zuXi · July 29th, 2011, 01:28 AM

I'll see what I can get from the complaining, but next time I'll take my car
elsewhere for repairs.. 2 other dealers in the city.

The loaner Galant they gave me is just not cutting it. Only thing good about
that car is the suspension is better on bumpy roads.

Enano89 · July 29th, 2011, 02:15 AM

Good luck bro hope all ends well for you.

Clovisman · July 31st, 2011, 02:58 AM

It's not unusual if you mess-up one gear, that you end up damaging other gears as well. And you don't know the condition of the gear box untill you open it up. If it covered under warranty be glad about that!!! Rebuilding these trannies an't cheap!!!! But I do feel for your lose, I'd miss my baby to if it was in the shop for that long. But all Mitsu dealers don't keep many parts on hand, even down here it can take up to 10-14 days for a part to come in!!

zuXi · July 31st, 2011, 05:14 PM

I would be thrilled if a part only took 2 weeks, the current trend seems to be about
3 to 4 weeks, then 2 weeks for a repair. No matter what is wrong with the car.

Ive never had a problem with 3rd gear, but I have been having issues with 1st gear.
While stopped, sometimes trying to put the car in 1st gear it will not go into place,
so I have to let off of the clutch a little for it to slap into 1st.

July 28th, 2011, 10:49 PM	#1 (permalink)
zuXi Junior Member Name: Shae Join Date: Aug 2010 Location: Alberta, Canada Vehicle: 2008, Eclipse Posts: 12 Rep Power: 2	Mechanics Damaged 3rd Gear ? My transmission (2nd gear) was messed up from last summer incident with my clutch getting roasted. Tens months later I finally get the car to the shop (June 21st). They ordered the parts, and received them on July 8th, began repairs on July 12th. I was about to take the 5 hour drive to pickup the car, figured I would call first. Sure enough, July 20th while repairing the 2nd gear, they somehow managed to mess up 3rd gear. He initially said they broke it, but after I called back an hour later to ask if I could just take the car while they ordered more parts, he said the tranny is taken apart, 3rd gear completely gone and is not safe enough to drive, and made it sound as if they did not break it, but it was already damaged. Today (July 28th) I called, they dont have an ETA on when the parts will even be in Canada, so I spent the entire summer car less. To top it all off, they havent given me one damn update, I have to call them every second week or so, just to see whats happening. Anything I can do about this inconvenience ? Also I apologize for this rant, Im just pretty irritated.

July 29th, 2011, 02:15 AM	#6 (permalink)
Enano89 Member Name: Walter Join Date: May 2009 Location: Los Angeles Vehicle: 2008/Eclipse Posts: 41 Rep Power: 4	Good luck bro hope all ends well for you. __________________

July 31st, 2011, 02:58 AM	#7 (permalink)
Clovisman Senior Member Name: John Join Date: Oct 2008 Location: Clovis, NM Vehicle: 2007 Eclipse GT Posts: 2,045 Rep Power: 6	It's not unusual if you mess-up one gear, that you end up damaging other gears as well. And you don't know the condition of the gear box untill you open it up. If it covered under warranty be glad about that!!! Rebuilding these trannies an't cheap!!!! But I do feel for your lose, I'd miss my baby to if it was in the shop for that long. But all Mitsu dealers don't keep many parts on hand, even down here it can take up to 10-14 days for a part to come in!! __________________ 2007 Eclipse GT=Sunset=Auto--20% Tint=Injen CAI=RIPP Long Tube Headers (Jet-Hot Coated)=RIPP High Flow Cat=RIPP BRAT Box=Magnaflow Cat Back Exhaust=Energy Motor Mounts=Ingalls Stiffy=Megan Coilover Suspension=Progress Rear Sway Bar=SP Performance Diamond Cut & Slotted Rotors=EBC Yellow Stuff Kevlar Pads=Diamond Lower Grill=Konig Illusion Wheels=BF Goodrich G-Force Super Sport Tires

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		Club4G Forum : Mitsubishi Eclipse 4G Forums - 2006-2012 Eclipse Authority > General Forums > General 4G Eclipse
Mechanics Damaged 3rd Gear ?

July 28th, 2011, 11:52 PM	#2 (permalink)
jarhead0321usmc Celer, Silens, Mortalis Name: Rob Join Date: Apr 2011 Location: Maine Vehicle: 2006 GT Posts: 1,041 Rep Power: 3	Yea complain and make sure they do all the labor for free. They messed it up they pay for it, and then some

July 29th, 2011, 12:05 AM	#3 (permalink)
zuXi Junior Member Name: Shae Join Date: Aug 2010 Location: Alberta, Canada Vehicle: 2008, Eclipse Posts: 12 Rep Power: 2	Thats pretty much covered, all under warranty. Even the 2nd gear was. If Im just complaining, I dont see what good that will do. Personally I think I deserve the alignment for my new tires I also bought be free. But thats just my opinion. Then again, last time they did an alignment. The steering wheel actually became shaky after 100km/h at times.

July 29th, 2011, 01:28 AM	#5 (permalink)
zuXi Junior Member Name: Shae Join Date: Aug 2010 Location: Alberta, Canada Vehicle: 2008, Eclipse Posts: 12 Rep Power: 2	I'll see what I can get from the complaining, but next time I'll take my car elsewhere for repairs.. 2 other dealers in the city. The loaner Galant they gave me is just not cutting it. Only thing good about that car is the suspension is better on bumpy roads.

July 31st, 2011, 05:14 PM	#8 (permalink)
zuXi Junior Member Name: Shae Join Date: Aug 2010 Location: Alberta, Canada Vehicle: 2008, Eclipse Posts: 12 Rep Power: 2	I would be thrilled if a part only took 2 weeks, the current trend seems to be about 3 to 4 weeks, then 2 weeks for a repair. No matter what is wrong with the car. Ive never had a problem with 3rd gear, but I have been having issues with 1st gear. While stopped, sometimes trying to put the car in 1st gear it will not go into place, so I have to let off of the clutch a little for it to slap into 1st.

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